1. Add your domain to your Fabrik site
Important: Link your domain within the Fabrik dashboard first. To do this, log in to Fabrik and go to Settings > Domains and link your domain.
Make sure both the root (non-www) and www versions of your domain are added. This way it doesn't matter which URL someone enters, they'll still end up at your Fabrik site.
2. Choose your primary domain
Every Fabrik website has a primary domain/URL. If someone navigates to a non-primary domain we redirect them to your primary domain. What you choose is up to you - personally we favour the non-www version (e.g. yourdomain.com) because it is shorter and looks nicer in the address bar.
3. Link from Tsohost
Go to the Tsohost website and click the "My.Tsohost" link at the top of the page. Once logged in, click "My Domains > Custom DNS" under "My.Tsohost Navigation":
Select your domain from the dropdown to view your current DNS records. The DNS records we are interested in are:
If you don't have these records already you can create them under "Add A New Record". Otherwise update the existing records to Fabrik's IP address 220.127.116.11
The Internet is a big place!
DNS records are replicated all over the internet so any changes you make can often take up to 48 hours to propagate. If after a few hours your domain still goes to the old location, please be patient and wait a bit longer. If you want absolute confirmation that you've set everything up correctly you can use Dig Web Interface.
We're here to help
DNS can be a little tricky so if you get stuck, please contact our support team who will be happy to help.