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Instructions for pointing your Tsohost custom domain name at your Fabrik site.

Phil Jenkins avatar
Written by Phil Jenkins
Updated over 6 years ago

1. Add your domain to your Fabrik site

Important: Link your domain within the Fabrik dashboard first. To do this, log in to Fabrik and go to Settings > Domains and link your domain.

Make sure both the root (non-www) and www versions of your domain are added. This way it doesn't matter which URL someone enters, they'll still end up at your Fabrik site.
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2. Choose your primary domain

Every Fabrik website has a primary domain/URL. If someone navigates to a non-primary domain we redirect them to your primary domain. What you choose is up to you - personally we favour the non-www version (e.g. yourdomain.com) because it is shorter and looks nicer in the address bar.
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3. Link from Tsohost

Go to the Tsohost website and click the "My.Tsohost" link at the top of the page. Once logged in, click "My Domains > Custom DNS" under "My.Tsohost Navigation":

Select your domain from the dropdown to view your current DNS records. The DNS records we are interested in are:

Name                    Type
yourdomain.com          A  
www.yourdomain.com      A

If you don't have these records already you can create them under "Add A New Record". Otherwise update the existing records to Fabrik's IP address 52.215.137.200

The Internet is a big place!

DNS records are replicated all over the internet so any changes you make can often take up to 48 hours to propagate. If after a few hours your domain still goes to the old location, please be patient and wait a bit longer. If you want absolute confirmation that you've set everything up correctly you can use Dig Web Interface.
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We're here to help

DNS can be a little tricky so if you get stuck, please contact our support team who will be happy to help.

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